WE VALUE OUR PATIENTS’ HEALTH AND SAFETY!
In light of recent developments with coronavirus (COVID-19) and our concern for the health and safety of our patients and staff, Atwood Family Medical Center has developed an alternative to in-person office visits. We remain dedicated to providing care for our patients during this time of unprecedented health concern for our community, and will also continue to see patients in the office while taking every precaution to keep patients and staff safe.
For those patients who wish to keep their scheduled appointments but prefer to engage with their physicians remotely, we have developed telehealth (video/audio), virtual visit (call), or e-visit (portal/call) options, depending on your appointment type, symptoms and insurance guidelines.
Details regarding telehealth:
- A mobile device with an active camera and audio is required (smart phone, laptop, tablet or desktop)
- If using your smart phone, a text with a link to Updox will be sent for you to join your secure Video Chat.
- If using your laptop, tablet or desktop, an email with Join Video Chat will be sent for you to join your secure Video Chat.
Remember to use a device with a webcam, microphone and strong internet connection. For the optimal experience, use the Google Chrome web browser on your laptop or desktop computer.
Please be sure we have your current cell phone number and/or email address on file. There are no additional charges for telehealth services. If labs are needed, you will be able to obtain those services in our facilities.
If you would like to schedule an appointment or convert your upcoming appointment to telehealth, please contact the office. Your health care provider may determine that your visit is not appropriate for an alternative visit type and may ask to see you in person.
How we are working to protect YOU and OUR STAFF
In an effort to align with local and federal health and safety recommendations to restrict crowding populations and promote social distancing, we will be limiting the number of patients and visitors within our practice site waiting areas.
At this time, we are permitting one (1) caregiver/visitor to accompany a patient into our practices. You may be asked to wait in your car until you are called to the exam room. This is to ensure continued safety for all patients and our staff as we uphold the recommendations set forth by the CDC and the Virginia Department of Health.
Additionally, any patient or visitor/caregiver who has respiratory symptoms will be asked to wear a mask while in our practice.
Coronavirus Testing Criteria
Do you have 2 of the 4 following symptoms?
Fever or fluctuating temperature
Shortness of breath
Cough
Diarrhea
AND/OR
In the last month, have you been in contact with someone who was confirmed or suspected to have Coronavirus (COVID-19), OR have you traveled internationally or to an area with a known Coronavirus (COVID-19) outbreak? Check Here.
IF NO:
Please, stay home. Continue to follow the CDC recommended prevention methods and monitor for a change in symptoms. Learn more.
IF YES:
If you are BELOW age 60 and have no other health issues, you should stay home and self-quarantine for 14 days.
If you are OVER age 60 OR have underlying health conditions, please follow these steps:
- Call our office for further guidance.
2. If you require immediate medical attention, please call your nearest emergency department
You may visit the CDC’s website for the most up-to-date information about transmission of COVID-19 in Virginia, as well as the United States and globally.
The following preventive measures should be taken to help reduce the spread of COVID-19:
- Stay home when you are sick and avoid close contact with people who are sick.
- Wash your hands with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Clean and disinfect frequently touched objects and surfaces.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If you do not have a tissue, use your sleeve (not your hands).
Thank you for trusting Atwood Family Medical Center with your health care needs
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